Privacy policy

Privacy Policy

Last updated: September 15, 2025

NOBO Corporation ("NOBO," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. By using our website, services, or placing an order, you consent to this policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. Personal information does not include aggregated or de-identified data.

We may collect the following categories of personal information, depending on how you interact with our services:

  • Contact details – name, email address, phone number, billing and shipping address.
  • Financial information – payment card details (processed securely by our payment providers), transaction information, and purchase history.
  • Account information – username, password, security preferences, and settings.
  • Transaction information – products viewed, added to cart, purchased, returned, exchanged, or canceled.
  • Communications – messages you send us by email, forms, chat, phone, or SMS.
  • Device and usage information – IP address, browser type, device identifiers, referring URLs, pages viewed, and your interactions with our site.
  • Gift recipient information – details you provide so we can fulfill gift orders. We do not use gift recipient information for marketing.

Sources of Information

  • Directly from you – when you create an account, place an order, or communicate with us.
  • Automatically – through cookies and similar technologies when you browse or interact with our website.
  • From service providers – such as Shopify, HubSpot, Zendesk, Mailchimp, payment processors, and shipping partners who assist us.
  • From business partners or third parties – when you engage with marketing, ads, or affiliates.

How We Use Information

  • To provide, fulfill, and improve our products and services.
  • To process payments, deliver orders, handle returns and exchanges, and maintain your account.
  • To personalize your shopping experience and remember your preferences.
  • To send transactional emails or SMS about your orders, account, or support requests.
  • To send promotional messages by email or SMS if you have opted in (you may opt out at any time).
  • To prevent fraud, secure our website, and comply with legal obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your cart, improve site performance, and understand visitor behavior.

We may work with third-party providers such as Google Analytics, Facebook/Meta Pixel, HubSpot, Zendesk, Mailchimp, and Shopify. These providers process data under their own privacy policies.

You can manage cookies in your browser settings. If you disable cookies, some features may not function properly.

SMS Terms and Consent

By providing your phone number, you consent to receive SMS messages from NOBO Corporation regarding your orders, promotions, and other related information. Message and data rates may apply, and message frequency may vary. You can opt out at any time by replying “STOP” or by contacting us at support@nobocorp.com. Consent is not a condition of purchase.

How We Share Information

  • With service providers – Shopify (hosting, checkout, payments), HubSpot (customer management), Zendesk (support), Mailchimp (email marketing), payment processors, and shipping carriers.
  • With business and marketing partners – for advertising and analytics. Partners use information according to their privacy policies.
  • For legal reasons – to comply with law, enforce policies, respond to valid legal requests, or protect rights, safety, and property.
  • Business transfers – if NOBO is involved in a merger, acquisition, financing, or sale of assets, information may transfer to the new owner.
  • Aggregated or de-identified data – we may share data that does not identify you personally.

Security and Data Retention

We implement administrative, technical, and physical safeguards to protect your personal information. Despite these efforts, no method of transmission or storage is 100% secure.

We retain personal information only as long as necessary for business purposes, including fulfilling orders, maintaining accounts, complying with legal and tax obligations (up to seven years for accounting records), resolving disputes, and enforcing agreements.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access or request a copy of the personal information we hold about you.
  • Request correction or deletion of your information.
  • Request portability of your data.
  • Opt out of targeted advertising or the sale/sharing of personal information (as defined under applicable law).
  • Restrict or object to certain processing activities.
  • Withdraw consent (where consent is the basis of processing).

California residents may also exercise rights under the California Consumer Privacy Act (CCPA/CPRA). European Union and UK residents may have additional rights under GDPR and UK data protection law.

To exercise your rights, contact us at support@nobocorp.com. We may need to verify your identity before completing your request.

Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

International Transfers

Your personal information may be processed outside of your country, including in the United States. When transferring data internationally, we take steps to protect your information in line with this Privacy Policy.

Third-Party Links

Our website may contain links to other websites. These sites have independent privacy policies, and we are not responsible for their content or practices. We welcome feedback about third-party links.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last updated” date. Continued use of our site means you accept the revised policy.

Agreement to Policies

By contacting NOBO, filling out a form on our website, or placing an order, you acknowledge and agree to all of our policies, including our Return & Refund Policy, Privacy Policy, Terms of Service, and Shipping Policy.

Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us:

NOBO Corporation
1529 SE 47th Ter
Cape Coral, FL 33904, United States
support@nobocorp.com